About the company

Aotea Waikato Ltd (formerly RichmondBarr Electrical), is Waikato’s leading electrical solutions provider of robust electrical solutions & quality service. As part of the Aotea Group of companies, they have 30 businesses employing over 1600 staff, providing electrical service & contracting all over New Zealand. Based in Hamilton this is a great opportunity to join a dynamic and supportive team.

About the role
This role plays an integral part in the smooth operation of the service division. Leading a team of electricians, you will be responsible for the daily operations whilst being committed to delivering exceptional customer experiences. This role demands a high level of organisation, multi-tasking and the ability to prioritise.

A typical day

• Following up on job status’ and ensuring timely completion
• Handling high workloads with multiple priorities
• Communicating with clients in a timely & professional manner
• Collaborating with other divisions on project updates
• Answering calls & emails
• Logging jobs and managing the workflow
• Coordinating the team for effective operations
• Preparing quotes & invoices

About you

To be successful in this role you will have a customer centric focus with an uncompromising approach to quality service. From answering the phone to reviewing project updates, every day you thrive on creating a seamless operation with a meticulous attention to detail and process.

With proven experience in fostering a positive team environment, you will be adept at engaging and leading your team to success.  

Additionally, you will demonstrate and possess the following:

• An ability to liaise with a diverse range of customers, forging long-term relationships
• A high standard of numerical skills and accuracy
• High level of interpersonal skills, both written and verbal
• Competent skillset in Microsoft Office applications
• Strong communication skills with excellent stakeholder engagement ability
• The ability to work autonomously and in a team environment
• A positive attitude with a willingness to learn and drive to succeed in the role

If you are confident you can bring a skillset that will contribute to the future growth of this company, we would love to hear from you.