Support Consultant

Do you have strong attention to detail? Are comfortable making decisions? We are looking for a professional and proactive Support Consultant to join our clients team based in a trendy office in the heart of Hamilton.

As a Support Consultant, you’ll be managing an inbound phone queue, assisting members with calls and queries. Some outbound calling will also be required.

Key duties will include:


  • Replying to online enquires from members
  • Assisting members registering online
  • Assisting members with navigation of the mobile app and website
  • Ensuring all forms of contact information are correct and remain up to date

You will offer:


  • Proven contact centre experience
  • Strong customer service skills and the ability to communicate effectively
  • High attention to detail and accuracy, with quality focus
  • Good planning & organisation skills – the ability to prioritise and manage your time effectively
  • Intermediate to advanced skills using the MS Office Suite

We want someone who thrives in an agile environment and is passionate about growing in their role. You will be a high performer, who’s driven to deliver.

There is flexibility to be able to work some days from home once you are fully trained.

Apply Now!! Or email Judith, judith@assetrec.co.nz for more information
 

APPLY
  • Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
    Please upload your most recent CV in Microsoft Word, Rich Text Format or PDF format . Maximum file size allowed is 5Mb.
  • Accepted file types: pdf, doc, docx, rtf, Max. file size: 5 MB.
    Please upload your most recent CV in Microsoft Word, Rich Text Format or PDF format . Maximum file size allowed is 5Mb.
  • Please note that we will not use your personal data in any way except to register you as a candidate in our jobs database.