Getting the most out of your staff starts with a good performance review process. We discuss the importance of performance reviews and why they’re an essential part of your staff management system. Lead by example, as the saying goes, and as an employer this is vital if you wan

What makes a good employee? For many organisations, the answer to this question used to be ‘someone who can do the job’. A bonus was if that someone could do the job well. Today, however, it’s a slightly different story. No longer is a particular skillset enough. Instead, organisations are